Receipts
  • 11 Apr 2023
  • 2 Minutes to read
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Receipts

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Article Summary

The settings here affect what is included on circulation transactions receipts and when the receipts are printed and/or emailed.

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Settings

Receipt Method

  • Email - Send receipts to the patron's email address as shown on the Patrons View page.

    • Automatically/Upon Request - Determines whether the receipt is emailed automatically or upon request. If you select to email receipts automatically, a receipt is sent to the patron automatically when you start a transaction for a different patron or leave the Circulation Transactions page.

      • Alert if no email for patron - If you are sending receipts automatically, you can specify that you would like to be alerted when the patron does not have a valid email address on file. This lets you know that the patron will not get a receipt by email. You may want to take the opportunity to ask the patron for their email address and update your records.

  • Paper - Print receipts on a connected receipt printer (see Receipt Printers for a list of compatible models) or on a standard plain paper printer.

    • Automatically/Upon Request - Determines whether the receipt is printed automatically or upon request. If you select to print receipts automatically, a receipt is printed when you start a transaction for a different patron or leave the Circulation Transactions page.
Receipt Printing Requirements
  • Compatible Printer - You can print receipts either on specific printers that are designed specificially for printing receipts (see Receipt Printers for a list of compatible models) or on a standard plain paper printer.
  • Windows or Mac OS - Receipt printing is supported on Windows and Mac OS only. It is not currently supported on other devices such as iPads and Chromebooks.
  • Printer Drivers - The printer's driver must be installed on each computer. See your printer's documentation for instructions on how to install the printer.
  • Printing Support App - Surpass Cloud requires that a small app, called JSPrintManager, be installed on each computer where you will print receipts. It will offer to download this app for you if it is not installed.
  • Include on Receipt - Indicates which types of transactions will be included on the receipt.

    • Check Out - Include check out transactions.
    • Check In - Include check in transactions.
    • Renew - Include renewals.
    • Holds - Include holds.
    • Payments - Include payments.
    • On Loan - Include list of resources on loan to the patron. This is in addition to any resources that might have been checked out in the current session.
    • Patron Number - Indicates whether you want the patron number to appear on the receipt.
    • Patron Local Address - Indicates whether you want the patron's local address (if any) to appear on the receipt.
    • Item Cost - Indicates whether you want the resources's acquisition cost (if any) to appear on the receipt.

  • Text at bottom of check out/renew receipts - This text will appear below the section(s) on a receipt that list resources checked out and renewed.

  • Text at bottom of Fines section if balance due - This text will appear below the section on a receipt that shows the patron's fines if there is a balance due.

Top-of-Receipt Text
The text that appears at the top of all receipts can also be customized. You can find this setting under Circulation Receipt on the Settings : Patrons : Notices page.
Multi-Location Libraries
These settings affect only your library. They do not affect other locations that might be in your Surpass Cloud library system.

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