Log In
  • 24 Sep 2024
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Log In

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Article summary

Logging in to Surpass Cloud is done in the following ways.

Basic Log in - Your standard log in with user ID or email.

  1. Enter your user ID or Email.
    login-step1-2

  2. Enter your password.
    login-step2

Multi-factor authentication - An option that if enabled, a second layer of security is added to your account using an authenticator app on your mobile device in addition to your credentials when you log in.

  1. Enter your user ID or Email.
    login-step1-2

  2. Enter your password.
    login-step2b-2

  3. Enter your authentication code.
    login-step3

Multi-factor Authentication
Multi-factor Authentication is enabled but not mandatory by default. This can be found and changed under Settings : Security : General where you can Enable/Disable multi-factor authentication or make it mandatory.

Multi-Factor Authentication Setup

login-addmultifactor

Multi-factor Authentication Setup
Steps may vary for Setup on different apps.

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