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    General
    • 03 Aug 2020
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    Contents

    General

    • Updated on 03 Aug 2020
    • 2 Minutes to read
    • Contributors
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    Article Summary

    The General Security Setting pages controls whether Surpass Support personnel are allowed to login to your library and to define when and if you want inactive users to be logged out. There are also settings for patron/user password standards.

    setting-security-general2

    Settings

    • Allow Surpass Support to Log in - If this box is checked, Surpass Support personnel can login to your library system to provide assistance using their own login credentials instead of your sharing your own password with them. Un-check this box if you do not want Surpass Support to be able to login.
    Surpass Software's development team has access to your backend database for the purpose of maintenance and backup regardless of this setting.
    • Inactivity timeout - Check this box to have users in the Surpass Cloud admin site logged out if they are inactive (no keyboard or mouse activity) after a certain amount of time. This is recommended to prevent un-authorized users from accessing Surpass Cloud while an authorized user has stepped away.

      • Minutes - The number of minutes of inactivity that will trigger automatic log-out.
    Before you're logged out, Surpass Cloud will display a message asking "Are you still there?" If you respond "yes," to that message, you will not be logged out. If you don't respond within one minute, you will be logged out.

    Password Requirements

    • Minimum length - The minimum length of passwords.

    • Must be combination of digits and letters - Passwords must include both digits and letters. Passwords that contain only digits or contain only letters will not be accepted.

    • Must be mixed-case - Passwords must contain a mix of UPPERCASE and lowercase letters. Passwords that are all uppercase or all lowercase will not be accepted.

    • Must include non-alphanumeric characters - Passwords must contain at least one character that is neither a digit nor a letter (punctuation, math symbols, etc.).

    • Require patron to change password if non-compliant - If a user's existing password does not comply with the minimum requirements (perhaps it was added before the requirements were changed), this option will require that the user change the password on the next login.

    • Number of days temporary passwords are valid - Temporary passwords may be assigned on the Patrons View page (see Change Patron Passwords) or issued for Welcome Notices. When using a temporary password, the user is required to change their password upon log in to Surpass Cloud Admin, OPAC, or Self-Check. This setting defines the number of days that a temporary password remains valid.

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