Introduction
  • 07 Dec 2023
  • 2 Minutes to read
  • Contributors
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Introduction

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Article summary

Welcome to Surpass Cloud!

The Surpass Cloud Administration (SCA) site is your library's administrative command center, the core of the Surpass Cloud. SCA is rich in features that will help you to easily manage your resource records, patron records, and circulation tasks, and it is distinguished by the ability it gives you to customize everything from helpful settings and options to the extensive variety of useful reports available. You'll find all the tools necessary to perform original cataloging, handle fines, and even interface with your favorite reading programs. SCA also lets you print your own barcodes, labels, and IDs.

While the Surpass team has been creating superior library automation software applications for over 35 years, perhaps the most important characteristic of Surpass Cloud is that it has evolved over many years as a direct result of valuable feedback, ideas, and suggestions from librarians and media specialists just like you! Regardless of whether this is your first library automation experience or you are an old pro, Surpass Cloud is designed to give you the best possible experience as you automate your library. This online guide is designed as the primary tool to help you in this regard, enabling you to get the most from your computer and from your Surpass library automation system.

Other Surpass Cloud Sites

While Surpass Cloud Administration is for administrative and back-end tasks usually performed by library staff, Surpass Cloud has two other sites designed to be used by your patrons:

  • Surpass Cloud OPAC - The Online Public Access Catalog. Patrons use OPAC to search your library's catalog, to read and write reviews, to place holds, to view their account status, and more. Surpass Cloud OPAC can be used in the library, at home, and on mobile devices.

  • Surpass Cloud Self-Check - The self-service station. Self-Check is designed to be used within the library as a self-service station where patrons can check out, check in, renew, and review their account, without having to go to a circulation desk.

First Experience with Surpass?

📺 Getting Started with Surpass Cloud

A video covering some of the topics you will need to consider when starting to use Surpass Cloud is on our YouTube channel: https://youtu.be/gzgbAvFdgzY.

Is your library automating for the first time, or are you migrating to Surpass from another automation system? If so, then you will definitely want to review the other pages in the Getting Started area, as well as the pages under Using Surpass Cloud. And, of course, if you ever have a question or just need a little hand-holding, the award-winning Surpass Support team is just an email, chat, or phone call away!

Surpass Support

https://SurpassSupport.com
help@SurpassSupport.com
USA Toll-Free: (888) 313-7678
Outside USA: +1 (407) 909-1696


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